To cancel or transfer your place at NSCC23

Transferring your ticket to another person
If you are unable to attend NSCC23 after booking tickets, you may substitute, by prior arrangement and after notifying us, someone else from your organisation to attend. This is only possible for us to process up to one week in advance of the event.

Transferring your ticket to NSCC24
If you are unable to attend and cannot or do not wish to give the place to someone else in your organisation, we may accept the fee paid as payment towards a place on NSCC24. Such a transfer will be on condition that we are informed in writing of your intentions four weeks prior to NSCC23. Bookings can only be transferred once.

Please note that full payment is required for non-attendance on a booking that has been transferred. To transfer your ticket in either of these ways, please email us at

Refund policy

Refunds cannot be given other than in exceptional circumstances. Please email as

Refunds will not be provided in the case of scheduling or content changes. We cannot consider any reimbursement of travel or accommodation arrangements.